Shipping & Returns
Shipping Timelines:
All orders ship from our Indiana warehouse location. An order in stock and placed online by 2pm (central time), using standard delivery, will usually be processed and shipped within 1-2 days.
It is our goal that you are completely satisfied with your Royal & Langnickel purchase. If you are, for any reason, not satisfied with your purchase please print and complete our online refund form, and include it in the box or envelope with your returned items for quick processing.
Refunds will be made to the original form of payment for returns received within 30 days from ship date.
Please allow 2 to 3 working days after we have received your returned merchandise for your credit to be processed.
Purchaser is responsible for all return shipping costs. Return shipping will only be reimbursed for shipment errors or defective goods. All returned merchandise must be in original condition, including all packaging materials. Damaged products and missing components will be subject to a restocking fee. Original shipping charges are not refundable.